What happens if payment fails

A single declined payment is usually transient, so nothing changes immediately. If it keeps failing, your workspace enters a grace period and **keeps working throughout it** — a card that failed on Friday should not break your Monday.

If the grace period runs out

Your workspace falls back to free-plan limits. That is the whole of it.

Nothing is deleted. Every agent, connection, execution, conversation, report and channel stays exactly where it is. If you come back in three months, your work is waiting. The same is true if you cancel: cancellation takes effect at the end of the period you have paid for, and your data outlives it.

Getting back

Any successful payment clears the failure count and the deadline together, and your previous limits return immediately.